Privacy Policy

The personal data processing by English Matters is according to the EU General Data Protection Regulation (GDPR) of 27 April 2016. We inform you that your personal data collected on the website through the completion of forms as well as those collected through emails, will be treated and will be incorporated into the English Matters files in order to give an effective response or provision of the requested services, statistic purpouses, news or advertisements.

The present Privacy Policy establishes the terms and conditions or the use of information provided by its customers.

Data protection controller

English Matters, S.L. (CIF B23401342)

Address: Avda de Madrid nº35 Bloque 7-4ºizq, C.P. 23008 Jaén (Spain)

Phone: (0034) 914 23 09 88


English Matters does not distribute the information, except legal obligation or in case the service involves the collaboration of partners schools. Your data will be used only to manage your request, billing and communications related to the service.

What personal information we collect

In the forms on our website, the user must accept their personal data processing by English Matters S.L.

Our website collectes personal information such as: name, surname, age, email, address and organizations’ data in courses for teachers’ applications. When it is necessary, specific information for billing must be required.

In programmes for teachers, the contact person of the school or institution and participants, will be considered responsible for providing the data of each others. In other programmes, the participant will be responsible for providing the contact person's data in case of emergency.

We keep your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Clients have the compromise to give true, exact, complete and actualize personal data, in case clients give to English Matters false personal data, the client will be responsible for the problem that this might cause to a third part.

It is necessary the parent consent for under age youngster that wish to reserve a place in English Matters´ Courses. It is forbidden the direct subscription of under age youngster.

How we use your personal information

Our website uses the information in order to provide the best posible service, particularly to maintain a record of users, of exisiting applications, as well as improve our products and services. The Company is highly commited with the security of its information and will not sell, give or distribute the collected personal data, unless required by a judge through a court order.

Control of your personal information

Clients will be able to exercise their right of access, rectification, data portability, restriction, opposition and cancel their personal data in every moment they wish. For this action it is necessary to write an email to or sending a letter to: English Matters S.L. Avda. de Madrid nº 35 Bloque 7-4ºizq, C.P. 23008 Jaén (Spain).

English Matters preserves personal data in a confidential way according with de actually law about protection of personal data.

The data subject has the right to claim in the country in wich he has his habitual residence or workplace, if considers that the processing of his personal data don’t fulfill the European Regulation.